BEWARE : THE HIGHER YOUR CAR VALUE, KING PRICE WILL INFLATE YOUR CAR RENTAL PREMIUMS BY 98% OF THAT CHARGED ON LOWER VALUE CARS !!!

We, my husband and I, have signed up with King Price on 01 AUGUST 2018.

COMPLAINT 1 : BOTH of us opted for the ENTRY LEVEL car rental, which means it would be the LOWEST BUDGET Class A - Manual, Radio CD and for the EXACT SAME number of days. However, since day one, I have been charged MORE on CAR RENTAL than what my husband pays for the EXACT SAME "benefit".

I have NOT HAD AN ACCIDENT CLAIM (where I WAS NOT EVEN GUILTY) IN MORE THAN 10 YEARS. ONLY HAIL DAMAGE CLAIMS. My husband ALSO claimed for HAIL DAMAGE on his vehicle at the SAME time. These claims where not even HANDLED or settled by KING PRICE !!! However, they still have the AUDACITY to charge me almost DOUBLE that of my husband's rate being : DATE from MR MAGERSTEIN MRS S MAGERSTEIN 2018/08/01 R69.00 R 79.00 2019/07/01 R69.00 R129.00 2020/07/01 R69.00 R129.00

Whenever I query this issue, I am being given NUMEROUS CONFLICTING reasons. Just to mention a few : 1. The premium is based on the VALUE of the insured vehicle. 2. The premium is based on the RISK factors of the driver. 3. The premium is based on the AGE of the driver. 4. The premium is based on the AGE of the DRIVER's LICENCE. 5. The premium is based on the driver's CLAIM HISTORY.

So - in other words, I now need to pay DOUBLE in premiums for the EXACT same benefit because of these reasons : 1. My car's value is HIGHER than that of my husband's. 2. LOWER RISK - NO ACCIDENT CLAIMS IN MORE THAN 10 YEARS. 3. I am OVER 55 but 4.5 years younger than my husband. 4. MY LICENCE was issued on 1987/09/03. MORE THAN 33 YEARS ago. 5. In the past 10 YEARS, I had only 2 claims for HAIL DAMAGE - WHICH GOD controls, NOT ME. NOT A SINGLE ACCIDENT !!!

INSTEAD of REWARDING me, THIS CROUD is PENALISING me for being a RESPONSIBLE DRIVER. THAT IS UNACCEPTABLE !!! 2018/08/01 to 2019/06/30 : R10.00 X 11 = R 110.00 2019/07/01 to 2020/06/30 : R60.00 X 12 = R 720.00 2020/07/01 to 2021/04/30 : R60.00 X 10 = R 600.00 TOTAL OVERCHARGED (I call it THEFT) = R1,430.00

I expect a REFUND FOR THE FULL AMOUNT OF R1,430.00, or I will take my case to the OMBUDSMAN FOR SHORT TERM INSURANCE.

COMPLAINT 2 : My husband had a SMALL accident with my car and even ADMITTED to King Price that HE was the driver NOT ME, however, because it was my car, and OBVIOUSLY because my car had the HIGHEST value AND also because I am a WOMAN, these GREEDY HYENAS add that accident to MY HISTORY, in order to "justify" their RIDICULOUS annual increases.

YOUR question is, and I quote DIRECTLY FROM YOUR INSURANCE SCHEDULE : "When last did the regular driver submit an accident claim". It does not ask : When last did THIS VEHICLE submit an accident claim !

Whenever I am being asked THIS question - I reply : "10 PLUS years ago". BUT, EVERY TIME KING PRICE, CHANGES it to read : "Within the last 12 months".

THAT IS AN OUTRIGHT LIE !!! I DID NOT CLAIM FOR ANY ACCIDENT WITHIN THE LAST 12 MONTHS !!!

Since my husband is ALSO listed on the SAME policy with his OWN car and his OWN claim record, WHY MUST I BE HELD RESPONSIBLE AND PENALISED FOR THE "CRIMES" COMMITTED BY HIM ?

AGAIN, only because I had the car with the HIGHER value ? Which you can LOAD with EXTRA charges ??? UNACCEPTABLE !!!

The insurance market is BIG and the COMPETITION is HUGE.

King Price, You get your FACTS STRAIGHT, or I am MOVING ON ...