JM
Jeanne M

1 reviews | Active since Sept 2015

27 Sept 2015, 18:59

Best value AND Royal service indeed!

I have never posted a compliment on here - I believe that service is after all what we pay for. However...<br> <br> I have my car, home content and portable possessions insured with King Price but not having claimed, one can never say if you made a good choice or not...<br> <br> I totally forgot to provide my IMEI number 2 years ago when I insured my phone and when it was ****** earlier this month, my heart sank when Runjay informed me of this.<br> <br> He however provided me the unexpected opportunity to send through proof of ownership of the phone, based on which they can still pay out my claim.<br> <br> The biggest hold-up was for me to get the details and proof out of Vodacom's archives... Runjay and King Price however arranged for my full pay-out within 4 days!!!<br> <br> (My only suggestion would be to look at the hours of your call centre as I battled to lodge the claim initially)<br> <br> BUT! Who needs a broker when you have an insurance company looking after it's clients?<br> <br> Keep up the good work you guys!

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Replies (1)
King Price Insurance
King Price Insurance's reply28 Sept 2015, 15:48
Official
Hello JMPHysio,

You know, Jeanne, we pride ourselves on doing our flippin' best to make our clients' days.... But today, you've turned the tables on us and made OUR day as well.

Touch?.

Thanks for the awesome compliment, we'll do our best to keep you impressed!

Royal regards,

The king and his court