1 reviews | Active since Mar 2015
Bernard Cloete-Brilliant Efficiency
Trying to cancel my policy,which was not activated until 1.5.15,so that I could decide, to stay with my current <br> Insurance or to go over to King Price. It took 3 week to get any action, I was told someone would get back to me. NO RETURN CALL! And then the system was being upgrade. Well if you are suppose to be of service<br> to your clients, that excuse is not good enough.Working in the Medical industry, you can`t tell your patients, sorry we can`t book you in. Our system is down.<br> Yesterday,25.3.15, I phoned King Price, hoping to get one final response.Bernard Cloete assisted me, cancelling the policy, sending a confirmation via Email and doing it all in 5 mintues. Bernard deserves a BIG<br> Bonus. <br> THANK YOU Bernard
Our sincerest apologies for the service you received prior to dealings with Bernie, we will look into the matter to see what went wrong so that we can improve on the service we provide. Thank you for the great feedback regarding Bernie, we will be sure to share it with him and his manager.
Thank you for taking the time to post, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Our sincerest apologies for the service you received prior to dealings with Bernie, we will look into the matter to see what went wrong so that we can improve on the service we provide. Thank you for the great feedback regarding Bernie, we will be sure to share it with him and his manager.
Thank you for taking the time to post, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court