tK
tertius K

1 reviews | Active since Aug 2015

19 Feb 2019, 21:34

Be careful of King Price and their Promise! They are a bit ****

<p>Think very careful when you want to join them. Dont let their premium fool you!!! I signed up for a reason, to get a FEW THINGS ASSURED. But after 2 quotes, i wasnt even assured for what i really want. 3 months later they still looking into it and no one is getting back to me. last 2 months i tried to get in touch with the last person who phoned me and told me they will sort it it. Blaming it on the sale person and and and. no answer or when the do, once a month after lots of emails, they dont give answers. they quick to take your money, but when you want to sort the admin part out, no answer!!! I even ask to get my fee upfront back and my premium that i can cancel my policy, but no reply. They shocking!!! i decide not to pay my premium till this is sorted, and the whole time i tried to get this sorted and emailed them, but no one bothered to answer their emails or get back to me!!! that all about a bike that was originally quoted and not covered anymore as it was suppose to be! and this ends up for them to cancel my policy! such great work for a company like this!!!! be careful who you use for insurance. clearly this company dont have standards!!!!!</p>

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Replies (1)
King Price Insurance
King Price Insurance's reply20 Feb 2019, 17:20
Official
Hi Tertius

Our sincerest apologies for the negative experience.

Thank you for bringing this to our attention, your complaint has been escalated to management in our retention's department for urgent attention, You will be contacted to discuss your concerns and the way forward.