DM
Dorcas M
1 reviews | Active since Sept 2018
09 Sept 2020, 09:15
Bad service with requesting them a call back
I have never had a problem with King Price before but for the past 4 weeks I had experienced their other side I have never experienced. I have been requesting their call back through my APP, e-mails, calling them to call me back and today I even had a chat on their WhatsApp platform just to request their call back because I need to made amendmenta on my existing policy. Still no response. I must say I'm so disappointed with their service of late.
Helpful (0)
Replies (1)0
Replies (1)
King Price Insurance's replyOfficial
09 Sept 2020, 11:16Hi Dorcas, Thank you for getting in touch with us. We’d like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we’ve disappointed you. Rest assured, we’ll investigate this further and contact you as soon as possible with an update. Royal regards, The king’s court
King Price Insurance's reply09 Sept 2020, 11:16
Official
Hi Dorcas, Thank you for getting in touch with us. We’d like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we’ve disappointed you. Rest assured, we’ll investigate this further and contact you as soon as possible with an update. Royal regards, The king’s court