Bad Service With Claims/Inventing Policies as you about to Claim.

Well this is what i have told King Price after they invented a clause that isn't there in their Policy whatsoever;

Good day Dumisani and King Price

This reasonable request also fails to pinpoint where the Policy actually says i need to provide you with such information, if you can do that i will be happily provide that on both documents that were sent to me,,

the policy specifically say the following if you have not read it;

How to claim You must register your bling claim via our app or website. (You can click here to download our app, or here to visit our website.) If your cellphone is ****** or lost, you must: • Blacklist the phone with your service provider and get a reference number. • Report the incident to the police, and get a case number. The police will need the blacklist reference number. • Include the blacklist reference and police case numbers when you claim. • Arrange your new SIM card. (We only take care of the phone.)

This is your Policy on the attached document.

I have provided the information as per the above.

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As I told Dumisane before, my IMEI Number was not documented.

The sales person did not Take my IMEI number but your Policy States; image.png

I have Comp**** with what I agreed with during the sale and nowhere it mentioned that such information needs to be provided.

One of your Managers/Supervisors made me cancel with another service Provider and he claimed I will be in good hands with King Price.

Now you guys are saying you will schedule to cancel my insurance if I don't submit what I did not agree on?

I Have insured my Phone not Sim Card though I did provide a reference number of my service provider because it was stated that I need to do so to blacklist my phone.

Regards.