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NANDO R
1 reviews | Active since Feb 2017
04 Oct 2022, 11:19
BAD SERVICE WHEN CLAIMING FOR ACCIDENT DAMAGE
I had an minor accident , two months later after submitting my claim, my car is still with me, nothing done on the car. been driving a car with damages for two months but yet i pay my premiums every month. each time i call, they are still waiting for parts.. they never call me to give update..i am the one always calling them
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Replies (3)
King Price Insurance's replyOfficial
04 Oct 2022, 13:23Hi Nando
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Unfortunately parts on back order from the manufacturer are beyond our or any other insurers and repairers control. Our assessing team will be in contact with an update on how far the order is.
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Unfortunately parts on back order from the manufacturer are beyond our or any other insurers and repairers control. Our assessing team will be in contact with an update on how far the order is.
King Price Insurance's reply04 Oct 2022, 13:23
Official
Hi Nando
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Unfortunately parts on back order from the manufacturer are beyond our or any other insurers and repairers control. Our assessing team will be in contact with an update on how far the order is.
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Unfortunately parts on back order from the manufacturer are beyond our or any other insurers and repairers control. Our assessing team will be in contact with an update on how far the order is.
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NANDO R's updateReviewer Update
04 Oct 2022, 13:51You guys are lying, first you said king price order the parts and not the repair shop. then after two months you come back and say the panel beater order the parts, now another two months of waiting has been added..mxm
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NANDO R's update04 Oct 2022, 13:51
Reviewer Update
You guys are lying, first you said king price order the parts and not the repair shop. then after two months you come back and say the panel beater order the parts, now another two months of waiting has been added..mxm
King Price Insurance's replyOfficial
04 Oct 2022, 14:19Unfortunately parts on back order from the manufacturer are beyond our or any other insurers and repairers control. Our assessing team will be in contact with an update on how far the order is.
King Price Insurance's reply04 Oct 2022, 14:19
Official
Unfortunately parts on back order from the manufacturer are beyond our or any other insurers and repairers control. Our assessing team will be in contact with an update on how far the order is.