SZ
SAM Z

1 reviews | Active since Jan 2013

22 May 2015, 06:49

Bad Service / Payments

Good day.<br> <br> I am very disappointed in King Price. I have phoned earlier this month regarding the Debit order going through on my account on the 22nd of every month. I than changed it to go off on the 2nd of each month and was insured by the lady that she changed it and that it will go off on the right time.<br> <br> I got a confirmation sms this morning that the debit order went off again. <br> <br> Who is going to pay my bank fees for the debit orders that bounce? I only get paid on the last day of every month.<br> <br> If I do not get and answer still this morning regarding the refund of my bank charges (R100 per debit order bounced) and explaining why the debit order went off again on the wrong date, I am cancelling my insurance with King Price.<br>

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Replies (1)
King Price Insurance
King Price Insurance's reply22 May 2015, 15:46
Official
Hello crucut,

We know that it must be super frustrating but we also appreciate you bringing this to our attention so we can fix things.

We will be in contact shortly to make sure this gets resolved as quickly as possible!

Royal regards,
The king's court