BM
Bushi M

1 reviews | Active since Mar 2018

12 Sept 2023, 12:52

Bad service on insurance claim.

Can't wait for my car to be repaired so that I can change to another insurance company.

0
Replies (3)
King Price Insurance
King Price Insurance's reply12 Sept 2023, 13:43
Official
Hi Bushi,

It’s really heartbreaking for us to hear that you had a bad service experience from us.

Please email us a detailed description of your concerns as well as policy details to ***

Royal regards,
The Kings Court
BM
Bushi M's update12 Sept 2023, 16:47
Reviewer Update
Courtesy car is only for a fixed duration... fair enough. While I continue to pay premiums and courtesy car, I don't have a car. My car is still out on repairs without any indication of when the repairs will be done and it seems like it's up to me to chase the repairers because the insurance has "done it's job" and now they don't care. That's the summary of my story.
King Price Insurance
King Price Insurance's reply13 Sept 2023, 08:33
Official
Hey Bushi,

Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.

Claims will be in contact to discuss.

Royal regards,
The Kings Court