BAD SERVICE! INCORRECT INFORMATION!

King Price claims manager Shaldon has done it again. After declining my husband's claim he gives him incorrect information for collection of his car from SMD. He does not do his job by completing his side of things with SMD so that they can release my husband's car. He didn't even send them the release letter until once again after my husband called SMD for his car and they told him King Price did not send any release papers. When that finally gets done then SMD informs my husband that King Price did not even pay SMD for the towing cost. So the car cannot be released till that is paid. King Price Gives the worse service and do whatever it takes NOT TO PAY OUT A CLAIM, Not to pay on time to the valid parties and don't even know how to do their jobs. Making the client do all the work, calls and fix up their mistakes. DON'T WASTE YOUR TIME AND INSURE WITH NOT ROYALTY BUT WITH *******!!! We do not want Shaldon to contact us, but someone who is more competent and much more informed about how all this all works and how it all needs to be done correctly the first time! We need someone willing to help and not make things worse for us!