SS
Stephen S
1 reviews | Active since Oct 2022
15 Sept 2023, 08:37
Bad service from Thina Msiza
My experience with Thina Msiza was horrible. I love king price and it came highly recommended by friends which I also recommended to some friends as well but unfortunately after how I was treated I don't think I can recommend it to anyone. Bad service from Thina. my claim took unnecessary 2months now. I don't get updates nor call backs for clarity regarding my claim instead I have to be the one calling and asking if there's anything I can do to fast track the process. There's lack of urgency.
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King Price Insurance's replyOfficial
15 Sept 2023, 08:59Hi Stephen,
We never like hearing that our clients have had a bad experience, but you have our word that we will do everything in our power to try to make things right.
We’ll investigate things on our side and will be in contact to either get more information or provide you with an update with regards to your complaint.
Thanks for letting us know.
Royal regards,
The king’s court
We never like hearing that our clients have had a bad experience, but you have our word that we will do everything in our power to try to make things right.
We’ll investigate things on our side and will be in contact to either get more information or provide you with an update with regards to your complaint.
Thanks for letting us know.
Royal regards,
The king’s court
King Price Insurance's reply15 Sept 2023, 08:59
Official
Hi Stephen,
We never like hearing that our clients have had a bad experience, but you have our word that we will do everything in our power to try to make things right.
We’ll investigate things on our side and will be in contact to either get more information or provide you with an update with regards to your complaint.
Thanks for letting us know.
Royal regards,
The king’s court
We never like hearing that our clients have had a bad experience, but you have our word that we will do everything in our power to try to make things right.
We’ll investigate things on our side and will be in contact to either get more information or provide you with an update with regards to your complaint.
Thanks for letting us know.
Royal regards,
The king’s court