EM
Ernest M
1 reviews | Active since May 2011
07 Feb 2020, 16:09
Bad service from the claims consultant-CKP***/5
On the 5th February my car and key were ****** at the restaurant in the even and immidietly being aware I contacted tracker and went to the police station in Brackensdown.The following day I contacted kingprice insurance to put a claim and guess what instead of symphathising with me the lady was very judgemental to the case in which I was not impressed at all and the tone on the phone was not even positive..i regret why I recruited people to Kingprice.when they dedudct our premiums or selling they products they sound professional and nice.put on a claim they are totally different.
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Replies (1)King Price Insurance's replyOfficial
10 Feb 2020, 16:27Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Claims is currently looking into the matter and will be in contact to discuss.
King Price Insurance's reply10 Feb 2020, 16:27
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Claims is currently looking into the matter and will be in contact to discuss.
