1 reviews | Active since Jun 2017
Bad service from king price
Very bad experience. Made a claim was treated as a ********. They phoned my neighbours the alarm company even requested my bank statements. They even phoned my mother demanded personal whatsup messages between my mother and my wife. My mother refused now my claim was rejected and my insurance cancelled . The llady that handeled my claim made me feel like i was victimised because of my colour. I truly feel that i was discriminated against. How can they expect any customer to keep proof of purchases like tv's or even juwelery. How can n company insist om personal messages send and received is it not against the law and then when i refused i was told i have no right to refuse they can force me. I am seeking legal advice regarding this mattet
We wish to refer you to the rejection letter dated 17/12/2021,
Which states: If you disagree with the outcome of this claim, you may challenge our decision in writing, within 90 days of the date of this email, and we offer you full and free access to our internal Ombud to do so. Simply email all the info to: ***
We wish to refer you to the rejection letter dated 17/12/2021,
Which states: If you disagree with the outcome of this claim, you may challenge our decision in writing, within 90 days of the date of this email, and we offer you full and free access to our internal Ombud to do so. Simply email all the info to: ***