CK
Cacisa K
1 reviews | Active since Dec 2014
30 Aug 2023, 11:55
BAD SERVICE
I submitted a cellphone claim on 21 August 2023 still I have not received any feedback about the claim. Many time I cried to call their customer number, the number is not working at all. Felicia Naidoo is the consultant handling my claim but she not responding to my queries. I am very disappointed with your service King Price. It’s 10 days with no finalisation of the claim !!! This is very bad.
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Replies (3)0
Replies (3)
King Price Insurance's replyOfficial
30 Aug 2023, 13:30We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***
King Price Insurance's reply30 Aug 2023, 13:30
Official
We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***
CK
Cacisa K's updateReviewer Update
30 Aug 2023, 13:34What are talking about!! I have not received the outcome of the claim.
CK
Cacisa K's update30 Aug 2023, 13:34
Reviewer Update
What are talking about!! I have not received the outcome of the claim.
King Price Insurance's replyOfficial
30 Aug 2023, 13:54Claims will be in contact to discuss.
King Price Insurance's reply30 Aug 2023, 13:54
Official
Claims will be in contact to discuss.