SM
Sipho M
1 reviews | Active since Mar 2020
09 Mar 2020, 16:59
Bad service
I have been phoning and my wife whole day getting transferred fromnpillar to post. No help. My car went in for repairs but only to find out it's not done, yet already returned the car. All within 30 minutes still cannot give authorisation from 11h00 until 17h00 for Europcar to release the car. Spent the whole day phoning and getting tossed around. Very bad service. After this claim am cancelling. Quick to give quote and debit money but cannotnassist. I am without a car the whole day.
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King Price Insurance's replyOfficial
13 Mar 2020, 18:07Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our SEM department is looking into the matter and will be in contact.
King Price Insurance's reply13 Mar 2020, 18:07
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our SEM department is looking into the matter and will be in contact.