KS
Kimberley S
1 reviews | Active since Jun 2014
13 Aug 2020, 09:23
Bad service
The customer care center is totally unreliable and they keep hanging up after holding on for so long. Feedback is so slow if they even give you any. How many times must one call and how much airtime must one use before receiving any service???
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King Price Insurance's replyOfficial
14 Aug 2020, 13:47Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our claims department has been in contact to discuss, should you require any further information please do not hesitate to contact.
King Price Insurance's reply14 Aug 2020, 13:47
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our claims department has been in contact to discuss, should you require any further information please do not hesitate to contact.