KG
Kgotlaetsile G

1 reviews | Active since Jun 2020

03 May 2023, 12:34

Bad Service

On the 19th of March 2023 my car got ******.I called king price insurance to inform them it's been a month now and my claim has not been processed all they are giving me are excuses.Jacques and his partner Lawrence came back to me giving me the very same excuses that Duplesis gave me.They even called me to have a meeting with them at their office in Menlyn...as to how I get there without a car,doesn't matter to them..King price is useless company Nd I have been paying them for period of 4 years couple of months loyalty.They want my bank statement,itermise bill (to see whom I contacted on that day)He sent me to all this places from bank (bank statement) to Telkom( phone bills) Telkom to their offices to have a meeting with them,now it seems like I am a claims investigator with all this running around

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Replies (1)
King Price Insurance
King Price Insurance's reply03 May 2023, 13:25
Official
Hi Kgotlaetsile,

It deeply saddens us to hear that you have had such an unhappy experience with King Price, but really appreciate you letting us know and giving us a chance to make amends.

Your complaint has been escalated to the relevant manager and we’ll be in touch soon to discuss this with you.

Royal regards,
The king’s court