OT
OFENTSE T

1 reviews | Active since Nov 2019

11 Nov 2019, 15:10

Bad service

I went from becoming a royal client to becoming a royal number. Yes thats how they treat you when you have claims to log. Their service and service consultant (Verushka) in the claim department are very rude. i had my accident and after it took them almost a month to level with me and to only reject my claim.

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Replies (2)
King Price Insurance
King Price Insurance's reply11 Nov 2019, 15:33
Official
Hey Ofentse, 

We’re really sorry that you’re unhappy. Unfortunately, we can’t respond to you while the matter is sitting with the Ombudsman – as this matter currently is. (It’s not a personal thing, it’s a legality.) 

Royal regards
OT
OFENTSE T's update14 Nov 2019, 19:12
Reviewer Update
The response here is amazing considering the debt you can but someone with your claim process.