DN
Duke N

1 reviews | Active since Oct 2020

12 Jan 2021, 11:18

Bad service at kingprice insurance

I gave kingprice' claims department a call yesterday wanting to lodge a claim.The consultant told me unfortunately they can't help me because there are high call volumes and they will call me back within 2 hours,now it's been 24 hours they haven't come back to me and I need this claim to be done asap.I am really disappointed of their bad service

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Replies (1)
King Price Insurance
King Price Insurance's reply12 Jan 2021, 14:28
Official
We’re just so sad to hear about your negative experience. We do our best to give every single client personalised, royal service, and we’re so sorry that we let you down. 
 
We’re looking into this now and will give you a call to get some more information so that we can make this right. 
 
Royal regards, 
 
The king and his court