LM
LUCAS M
1 reviews | Active since Apr 2015
09 Apr 2024, 11:34
Bad service at its worst
A claim put in February, estimated date of completion, June 2024. Worst service ever by Angus Burger. What causes them to wait this long just for panel beating? They are the worst their clients should opt for other insurance companies
Helpful (0)
Replies (8)0
Replies (8)
King Price Insurance's replyOfficial
09 Apr 2024, 12:07We know your time is important, and that you want to get this wrapped up as soon as possible. We’re very sorry that you’ve had to wait so long, and we’re looking into what’s causing the delay right this second.
We’ll call you shortly to give you a full update on your claim.
Royal regards,
The king and his court
We’ll call you shortly to give you a full update on your claim.
Royal regards,
The king and his court
King Price Insurance's reply09 Apr 2024, 12:07
Official
We know your time is important, and that you want to get this wrapped up as soon as possible. We’re very sorry that you’ve had to wait so long, and we’re looking into what’s causing the delay right this second.
We’ll call you shortly to give you a full update on your claim.
Royal regards,
The king and his court
We’ll call you shortly to give you a full update on your claim.
Royal regards,
The king and his court
LM
LUCAS M's updateReviewer Update
09 Apr 2024, 12:35Ask Angus Burger why he is delaying the fixing of the car. You are just working in the damaged portion not constructing or assembling a new car, they don't take 4 months as well to do a new car they would run the business down. May it be done latest next week please
LM
LUCAS M's update09 Apr 2024, 12:35
Reviewer Update
Ask Angus Burger why he is delaying the fixing of the car. You are just working in the damaged portion not constructing or assembling a new car, they don't take 4 months as well to do a new car they would run the business down. May it be done latest next week please
King Price Insurance's replyOfficial
09 Apr 2024, 13:04Your message has been sent to claims, for any further information kindly contact King Price directly.
King Price Insurance's reply09 Apr 2024, 13:04
Official
Your message has been sent to claims, for any further information kindly contact King Price directly.
LM
LUCAS M's updateReviewer Update
09 Apr 2024, 14:41King Price will take about 4 months to get the parts. Mazda is available in every town, is it that they are still raising money to get the parts? It can't be that long, almost more than a month gone now and they are still waiting for the parts, are they manufacturing them? Still they can't take that long. sAMCOR is in Pretoria not even overseas. Bad business
LM
LUCAS M's update09 Apr 2024, 14:41
Reviewer Update
King Price will take about 4 months to get the parts. Mazda is available in every town, is it that they are still raising money to get the parts? It can't be that long, almost more than a month gone now and they are still waiting for the parts, are they manufacturing them? Still they can't take that long. sAMCOR is in Pretoria not even overseas. Bad business
King Price Insurance's replyOfficial
09 Apr 2024, 15:09Your message has been sent to claims, for any further information kindly contact King Price directly.
King Price Insurance's reply09 Apr 2024, 15:09
Official
Your message has been sent to claims, for any further information kindly contact King Price directly.
LM
LUCAS M's updateReviewer Update
09 Apr 2024, 15:10They operate like fly by night. Why don't they use overnight transport to receive the necessary parts of the car? They are failing the industry. Next stop FSCA for bad business practice. Raising funds in wrong ways it fulfilling their ibligations
LM
LUCAS M's update09 Apr 2024, 15:10
Reviewer Update
They operate like fly by night. Why don't they use overnight transport to receive the necessary parts of the car? They are failing the industry. Next stop FSCA for bad business practice. Raising funds in wrong ways it fulfilling their ibligations
King Price Insurance's replyOfficial
09 Apr 2024, 15:59We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***
King Price Insurance's reply09 Apr 2024, 15:59
Official
We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***
LM
LUCAS M's updateReviewer Update
09 Apr 2024, 18:31When premiums are paid no email is sent to anybody. But FSCA can review your licence at least.
I'm told by Niel the claim has been approved and the service provider appointed to fix the car.
How many people are being ********** by this insurance who do not have the knowledge to pursue matters the way I did.
I'm told by Niel the claim has been approved and the service provider appointed to fix the car.
How many people are being ********** by this insurance who do not have the knowledge to pursue matters the way I did.
LM
LUCAS M's update09 Apr 2024, 18:31
Reviewer Update
When premiums are paid no email is sent to anybody. But FSCA can review your licence at least.
I'm told by Niel the claim has been approved and the service provider appointed to fix the car.
How many people are being ********** by this insurance who do not have the knowledge to pursue matters the way I did.
I'm told by Niel the claim has been approved and the service provider appointed to fix the car.
How many people are being ********** by this insurance who do not have the knowledge to pursue matters the way I did.