NS
Nontokozo S

1 reviews | Active since Nov 2021

13 Nov 2021, 07:48

Bad service

My car is ensured with king price for years, so on July 10th I got an accident , I reported to them they come to my help to take the car on the scene of the accident, they called me for 2 weeks trying to get all the information they needed. After that two weeks they where no were to be found, I waited for them tried to call the the only thing they say is my car is a write-off that's what the can tell me for now but they will came back to I must wait for their call. Ok I waited August, September ....until first week of October they call and tell me they can't pay for my car.....reason being I was using the car for business....and the reason they referred the that is the day I got that incident I was from work meeting, so they called that business and tell me that I'm not covered for business I'm only covered for personal use,so I don't understand please help...

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Replies (10)
King Price Insurance
King Price Insurance's reply15 Nov 2021, 15:11
Official
Hi Nontokozo

Should you wish to dispute the outcome of the claim kindly do so by emailing a detailed dispute to *** 
NS
Nontokozo S's update16 Nov 2021, 00:15
Reviewer Update
Hi..I don't think I can put another dispute to the outcome of my claim, cause I did disputed the outcomes. As king price ended up promising to pay me R20000 which you never did, and never contacting me.
King Price Insurance
King Price Insurance's reply16 Nov 2021, 11:03
Official
Claims will be in contact to discuss.
NS
Nontokozo S's update16 Nov 2021, 12:10
Reviewer Update
I don't understand what do you mean by this,cause it's been long I've been waiting for you as king price to contact me. As I ended up taking this step to report your bad service and dishonesty to me, now u don't state when are you going to contact me so you mean I must continue wait for another months....no this is something I cannot do I'm going to take this far to where I can ended up get justice.
King Price Insurance
King Price Insurance's reply16 Nov 2021, 13:36
Official
Hi Nontokozo

Should you wish to dispute the outcome of the claim kindly do so by emailing a detailed dispute to *** 


NS
Nontokozo S's update16 Nov 2021, 13:45
Reviewer Update
Hi...again wher must I email my dispute and again I don't see any reason why must I email the dispute of the outcome of my claim cause we did spoke about it that I'm disputing the out come up until we reached to the point were you guys promised to me R20000. So why now must I put send you an email
NS
Nontokozo S's update16 Nov 2021, 13:49
Reviewer Update
I'm writing thing this complain on behalf of Mduduzi William Nkhata ....ID ***
King Price Insurance
King Price Insurance's reply16 Nov 2021, 16:26
Official
We have asked claims to call you to discuss.
NS
Nontokozo S's update17 Nov 2021, 23:10
Reviewer Update
Hi....can you please contact me on this number ***
King Price Insurance
King Price Insurance's reply10 Dec 2021, 08:41
Official
Claims has been in contact, for any further inquiries kindly contact King Price directly.