bad service

I changed my insurance to King price , to my biggest regret. I you call King price you get to a glass supplier, you leave messages to be called back by a manager to dated no call, thy do not respond to mails. After my claim was rejected( with no valid reason in my opinion, I will be taking this to the ombudsman ) I have requested there evidence and recoding’s of how thy got to there conclusion, again no luck. My vehicle (Only just over 30,000 km on the vehicle) was towed back to my premises in such a treble state, dash scratched, seated scratched, door panels scratched, trims inside scratched, scratches and dents all round the vehicle, taillamps cracked and scratched, rubberizing on the load body damaged with all the striped parts. I have photos and videos of when the vehicle was delivered back to me. I will gladly provide the photos and videos. I have recommended King price to friends and family, now I will have to worn them agents King price