Bad service

I received an email from King Price insurance letting me know that my premium will be increase in month of September from R505 to R960.63. I emailed the back enquiring about the increase that is too much i can't afford it. The called me on 30/08/2021 while they were still explaining call cut when they called back i couldn't answer as i am not allowed to take calls at work it was after my lunch time couldn't call them back. The following day i received another email informing me that as per our discussion my contract has been canceled as of the 31/08/2021. I was surprised to received such email i send thr abou 3 emails inquiring about this as they have debited this months premium. I even tried chatting with the on the website to get help they said i will receive a call from them no assistance till now. I am without an insurance now should anything happen to my car i won't be covered. I am really not happy with their service right now. I thought they were the best now i am so disappointed. I need cover to be restored back for this month as they have my money or give me my money back.