WO
Wilmie O

1 reviews | Active since Dec 2017

20 Mar 2023, 13:22

Bad service

King Price is very quick to respond if you want to get insurance. I got a quote and wanted to move to them. I gave all my details and then said please do not start the insurance until I cancel with my current insurance. They took of a fist monthly payment and when I wanted to cancel with them they kept giving excuses and kept me on the line. I eventually started yelling and they still did not want to cancel my insurance with them. This is such bad service from them. I will never recommend anyone to them!!!!

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Replies (2)
King Price Insurance
King Price Insurance's reply20 Mar 2023, 14:39
Official
Hey Wilmie,

Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.

We’ll give you a call soon, if that’s okay, so that we can sort this out.

Please accept our sincere apologies in the meantime.

Royal regards,
The king and his court
WO
Wilmie O's update20 Mar 2023, 18:49
Reviewer Update
Please don’t call me. Obviously you cannot take rejection well. Or deal with how your customer care service reacts to cancelations.