Bad Service

Last week I have received a call from Justin the 19th of June last, regarding my insurance. I have told him that I am in the process of buying a new vehicle and that I will contact him once I am ready, and he was going on to activate the vehicle for end of June after I told him that I will contact him, at some stage I asked him why so pushy. He then quoted me +- 634.00 a month. I later drop the call as he does not want to take no for an answer. Then today all hell brake looks, I send a mail to him to contact me as I am ready to add the new vehicle and remove the old one. Then all of a sudden, the price went up to just over 800.00. I then told him that that is not what he told me last week. Then after that I was transferred to someone else to assist even worse, all the information on the new vehicle are captured incorrect New vehicle they add used vehicle on my profile, finance bank incorrect, and they not even ask for VIN Number or Engine Number, at one stage I asked them just to finish as we are already busy for more than an hour, and all that I hear is we really apologize for the inconvenience but nothing has been sorted I did send an mail to Justin to asked him to sort out the quoted amount, and no response from him.