TM
Thato M

1 reviews | Active since Apr 2019

05 Dec 2023, 15:06

Bad service

I registered a claim on 26 Nov 2023. Im not getting any feedback from the consultant. I must contantly call to follow-up . My vehicle is 200k away, dont know if the tclaim is approved or not. When I follow up they tell me there is outstanding info which they didnt notify me about. Service is very bad.

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Replies (1)
King Price Insurance
King Price Insurance's reply05 Dec 2023, 15:20
Official
Hi Thato,

It deeply saddens us to hear that you have had such an unhappy experience with King Price, but really appreciate you letting us know and giving us a chance to make amends.

Your complaint has been escalated to the relevant manager and we’ll be in touch soon to discuss this with you.

Royal regards,
The king’s court