MB
Mokgadi B
1 reviews | Active since Jul 2015
10 Mar 2016, 08:25
Bad Service
im not happy with the service I Got from King Price overall, last year they start to debit me for two cars even when i cancelled one they had to refund my money for the other car every month that caused my Account to have returned Debits, i ask them to give me a letter that state that its their fault that my account have Returned Debits as i want to buy another car and it gives me a nagative credit.. they just gave me a letter that doesnt even say anything.
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Replies (1)
King Price Insurance's replyOfficial
11 Mar 2016, 17:08Hello Mboloka,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Tracey from our client care department has been in contact to assist and has emailed you the required letter. Thank you for your patience and understanding, should you require any further assistance please do not hesaitate to contact.
Royal regards
The kings court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Tracey from our client care department has been in contact to assist and has emailed you the required letter. Thank you for your patience and understanding, should you require any further assistance please do not hesaitate to contact.
Royal regards
The kings court
King Price Insurance's reply11 Mar 2016, 17:08
Official
Hello Mboloka,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Tracey from our client care department has been in contact to assist and has emailed you the required letter. Thank you for your patience and understanding, should you require any further assistance please do not hesaitate to contact.
Royal regards
The kings court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Tracey from our client care department has been in contact to assist and has emailed you the required letter. Thank you for your patience and understanding, should you require any further assistance please do not hesaitate to contact.
Royal regards
The kings court