Bad service
Since lodging a claim in November I've yet to get my car fixed!! I must say I've only got myself to blame for sticking with such an organisation that places zero emphasis on customer service... I called last week Friday and was told the agent responsible for my claim will get back to me, needless to say I'm still waiting a week later! Pathetic, wouldn't wish KP on my worst enemy!
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King Price Insurance's replyOfficial
14 Dec 2015, 17:31Hello Elijah Koloti,
We're truly sorry that you've been hanging on so long. We agree it's not cool, and would like to assure you that we're usually a lot quicker than this.
Thanks for bringing this to our attention, we're looking into your claim immediately. Jean from our claims department has attempted to contact you with final feedback on your claim but to no avail. We will continue to try, alternatively please contact Jean in our claims department on ***.
Royal regards
The kings court
We're truly sorry that you've been hanging on so long. We agree it's not cool, and would like to assure you that we're usually a lot quicker than this.
Thanks for bringing this to our attention, we're looking into your claim immediately. Jean from our claims department has attempted to contact you with final feedback on your claim but to no avail. We will continue to try, alternatively please contact Jean in our claims department on ***.
Royal regards
The kings court
King Price Insurance's reply14 Dec 2015, 17:31
Official
Hello Elijah Koloti,
We're truly sorry that you've been hanging on so long. We agree it's not cool, and would like to assure you that we're usually a lot quicker than this.
Thanks for bringing this to our attention, we're looking into your claim immediately. Jean from our claims department has attempted to contact you with final feedback on your claim but to no avail. We will continue to try, alternatively please contact Jean in our claims department on ***.
Royal regards
The kings court
We're truly sorry that you've been hanging on so long. We agree it's not cool, and would like to assure you that we're usually a lot quicker than this.
Thanks for bringing this to our attention, we're looking into your claim immediately. Jean from our claims department has attempted to contact you with final feedback on your claim but to no avail. We will continue to try, alternatively please contact Jean in our claims department on ***.
Royal regards
The kings court