MB
Marlisa B
1 reviews | Active since Mar 2011
01 Apr 2022, 19:38
Bad service
On 1 March 2022, I wrote to King Price to cancel the household insurance as their premium increase was ridiculous. I am 43, a female driver and haven't claimed from them in more than 5 years. My cancellation was ignored and full premium deducted again.
I cannot answer my phone during business hours and have repeatedly asked them to contact me in writing. No luck. Bad service. Extremely unhappy.
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King Price Insurance's replyOfficial
08 Apr 2022, 09:04Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. As per our records the policy has been cancelled as per your request.
King Price Insurance's reply08 Apr 2022, 09:04
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. As per our records the policy has been cancelled as per your request.