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Ophelia M

1 reviews | Active since Jun 2018

22 Jun 2018, 15:02

Bad Service

King Price fixed my warranted vehicle with non-warranty parts. When i sent a enquiry, was advised that head of part sourcing was to call me to correct it. Only to receive an assessment report that actually confirms that my 2015 model car is out of warranty and out of moto plan. This was a big surprise to me as my moto plan end at 100 000 km and 5 years warranty. I am still awaiting for a call to take the car back to P/B for this mess to be fixed, with no luck since last week Tuesday. I am starting to regret joining King Price really.

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Replies (1)
King Price Insurance
King Price Insurance's reply22 Jun 2018, 15:53
Official

Hi Ophelia

Thank you for bringing this to our attention. Your complaint has been escalated to our SEM department to investigate and provide you with feedback.

Royal regards

The kings court