NM
Nyasha M

1 reviews | Active since May 2018

21 May 2018, 11:02

Bad Service

Bad Service.I had my claim approved,however, I am still waiting to take my car to Automagic for Repairs.The reason being ,someone from the claims department cancelled the request for a damage assessment on this claim.This is besides the fact that my car went for damage assessment and the claim approved.Now they are not fixing this issue and I have to call each and every day to follow up.I am not happy at all..its been a month now and I am still waiting..

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Replies (1)
King Price Insurance
King Price Insurance's reply22 May 2018, 15:48
Official

Hi Nyasha

Our sincerest apologies for the negative experience. Gazette from our SEM department has been in contact with the policy holder to discuss your concerns and the way forward. Should you require any further information please do not hesitate to contact.

Royal regards

The kings court