Bad Service

Due to lack of service I have cancelled my motor vehicle insurance at King Price in August 2022. They still deducted my premi in September. I went to the bank and reversed the debit order and payed the penalty fees of R80 on my expense. There after I was harassed with emails and phone calls by there consultants. I explained that I do not answer my phone at work and they need to communicate via Email. I have told the consultant on the phone and I have send an Email to them informing them AGAIN that my POLICY MUST BE CANCELLED.

In October and again now in November they have deducted the premi of MY CANCELLED POLICY. ONCE AGAIN I HAVE TO PAY R80 for October and R80 for November to reverse the debit order of a CANCELLED Policy.

King Price, Firstly: I presume you record all telephone calls? Go and listen to them. I am sure the person that sent the email must still have my reply so DO YOUR JOB and find THE TELEPHONE RECORDING and THE EMAIL and CANCEL the POLICE.

Secondly: Who is paying me back the banking fees for keep reversing the debit orders?

DO YOUR JOB and people will not cancel there policies.