1 reviews | Active since Sept 2016
Bad service
<p>They called me for insurance and send me the documentation afterwards to check and accept. There were a lot of mistakes on the documentation and i requested that they do not activate the insurance. My account was credited on the 2nd of September after i did not want the insurance. I have requested a refund and has still not received it. This is very unprofessional and unacceptable! </p>
Hi Mariska
Our sincerest apologies for the negative experience. As discussed telephonically the refund was paid on the 13/09 from our FNB account to your ABSA account so it should reflect tonight based on the normal transfer window between banks.
Carl has been in contact with you to discuss and has provided you with his direct contact number should the funds not reflect by midnight tonight.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Hi Mariska
Our sincerest apologies for the negative experience. As discussed telephonically the refund was paid on the 13/09 from our FNB account to your ABSA account so it should reflect tonight based on the normal transfer window between banks.
Carl has been in contact with you to discuss and has provided you with his direct contact number should the funds not reflect by midnight tonight.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court