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eliza N

1 reviews | Active since Jan 2012

26 Jun 2016, 11:13

bad service

<p>My husband was in a accident 8 June!! And we are still waiting for this to be finalized!! If i do not send mails and ask what is happening regarding the claim i just dont get any feed back!! MiWay handled my ****** car with in 2 weeks off... never ask for proove of where we were insured prior to MiWay but Kung Price want these info.........</p> <p>I honestly do not keep insurance work for 6 years ect!! </p> <p>Please look unto this and sort is asap...</p> <p>Husband id nr ********** 118081</p> <p>My contact nr ********** 787 (Liezl)</p> <p>Husband contact nr ********** 232 (ruan)</p>

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Replies (1)
King Price Insurance
King Price Insurance's reply22 Jul 2016, 11:25
Official

Dear Liezl

Thank you very much for taking the time to post.

We are so sorry that you have not had a happy experience. We have been advised that Tsholo from our claims department has been in contact with your to provide you with feedback on the claim and also the way forward.

Please understand however that every insurer has its own processes which it follows. The information that was requested from you was vitally important to finalise the validations on your claim.

Please accept our sincere apologies for any inconvenience that may have been caused.

Royal regards

The Kings Court