DM
Daphney M

1 reviews | Active since Sept 2014

19 May 2015, 16:25

Bad Service

I must say that I have never in my life experience such poor service <br> I mean insurance is supposed to give you peace of mind but with King Price is just the complete OPPOSITE... I don't understand why as a customer do I have to constantly remind King Price to debit their premiums. <br> <br> I don't know what is worse... For me to call their customer service and only be told then about their internal issues or for them to make their problems mine? I would think a company that really values their clients would inform their clients in time of the issues they are experiencing (especially were systems are concerned)... This simply shows that even when their customers claim, its becomes an issue<br> <br> It's hardly three months with you and already I am sick and tired of your excuses... <br>

0
Replies (1)
King Price Insurance
King Price Insurance's reply20 May 2015, 17:39
Official
Hello DMokgadi123,

Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.

As per our records you have been in contact with Lelanie in our collections department.

Should you require any further assistance please do not hesitate to contact.

Royal regards,

The king and his court