Bad service

When one takes Insurance, we do it for a sole reason and one only which is to have some we can rely on in the event of loss, it is even worst when it`s an accident.<br> <br> My brother had an accident over the weekend, he has been contacting his insurance for assistance, he is making these calls in a hospital bed, but this does not bother King price staff, they keep promising him they will call him back with feedback, <br> <br> My brother was taken to hospital from the accident scene, he does not have any idea where his was taken<br> Whether or not claim has been register<br> What is going to be the next step from here <br> Whether there will be a car hire arranged for him when he is released from hospital <br> <br> If he had known that this is the service he was going to get he would have stayed uninsured as this service is distasteful and pathetic to say the least.<br> <br> We known now that your staff don't care about client as this does not temper with their salary at the end of the month, if a manager can contact my brother for assistance we will be grateful cell: ***