BAD SERVICE

I contacted King Price 25 April to report an accident and to log a claim with them. The first person to take my call that day was a lady, she said she was going to get the claims department to call me. By Tuesday 28 April no one had called me so I called back and spoke to you Eugene who took down all my details. I sent him a copy of my police report, accident report number and photos of the damage to my car which he did not acknowledge receiving. I eventually called the third party insurance and proceeded to claim directly from them. I sent Eugene an email to advise him accordingly and to request a \no claim letter"for the third party insurance which to date I have not received. This morning I called again to request the same letter and I was promised I would be contacted by someone in the claims department as they were too busy to take my call. I'M STILL WAITING!!!. so while you promise low premiums"