NM
Nelly M
1 reviews | Active since Aug 2021
29 Apr 2025, 10:38
Bad customer service
Been trying to cancel and Sarah kept me on hold for 10minutes, how distasteful is that because I am using my airtime for this call n it’s not attended to.
I called again n she again Sarah answered n took my details to put me through to cancellation n i held for again 4 minutes then the line cut/hung up. Please make all this make sense
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King Price Insurance's replyOfficial
29 Apr 2025, 12:01Hi Nelly,
Thank you for getting in touch with us. We’d like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we’ve disappointed you.
Rest assured, we’ll investigate this further and contact you as soon as possible with an update.
Royal regards,
The king’s court
Thank you for getting in touch with us. We’d like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we’ve disappointed you.
Rest assured, we’ll investigate this further and contact you as soon as possible with an update.
Royal regards,
The king’s court
King Price Insurance's reply29 Apr 2025, 12:01
Official
Hi Nelly,
Thank you for getting in touch with us. We’d like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we’ve disappointed you.
Rest assured, we’ll investigate this further and contact you as soon as possible with an update.
Royal regards,
The king’s court
Thank you for getting in touch with us. We’d like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we’ve disappointed you.
Rest assured, we’ll investigate this further and contact you as soon as possible with an update.
Royal regards,
The king’s court