XN
Xolani N
1 reviews | Active since Apr 2021
07 Dec 2021, 14:05
Bad Customer Service
I've been following up on a cellphone claim i've submitted almost 2 weeks ago and there's still no follow up as to know if my claim was approved or not. I'm the one who always calls and ask and they never call to give me feedback and I've never missed a payment since I took up this isnurance.
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King Price Insurance's replyOfficial
07 Dec 2021, 15:15We know your time is important, and that you want to get this wrapped up as soon as possible. We’re very sorry that you’ve had to wait so long, and we’re looking into what’s causing the delay right this second.
We’ll call you shortly to give you a full update on your claim.
Royal regards,
The king and his court
King Price Insurance's reply07 Dec 2021, 15:15
Official
We know your time is important, and that you want to get this wrapped up as soon as possible. We’re very sorry that you’ve had to wait so long, and we’re looking into what’s causing the delay right this second.
We’ll call you shortly to give you a full update on your claim.
Royal regards,
The king and his court