1 reviews | Active since Sept 2013
Bad Customer Service
<p>About 3 weeks ago I was in a car accident whereby a guy hit my car from the back my claim number was sent by King Price as ********** /1 via SMS. The assesor called me 3 days later giving a quatation of 33 K to fix the car. ever since then the insurance has never called me back when i called i am told a woman called Janine is handling the claim. She told me she was going to call me back on friday and she did not.</p>
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Our claims department has been in contact with you to discuss your concerns and the way forward. Thank you for your patience and understanding, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Our claims department has been in contact with you to discuss your concerns and the way forward. Thank you for your patience and understanding, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
the insurance took 4 weeks to authorise the claim and courtesy car expired with no extension being offered....This turns out to be a bad insurance
the insurance took 4 weeks to authorise the claim and courtesy car expired with no extension being offered....This turns out to be a bad insurance