SR
Sanet R

1 reviews | Active since Apr 2016

15 Apr 2016, 17:51

Bad attitude towards a prospective new client

What would your reaction be if you receive this e-mail as a prospective new client to King Price Insurance after being in meetings for the duration of the day: <br> <br> Good Day Ma'am <br> <br> <br> You have asked me to call you after the holidays is there any response as to whether you're still interested ? I waited an entire month to call you back like you asked me to, the least you could do is at least answer your cell phone and inform me of the decision you have made PLEASE! . It Would be much appreciated.<br> <br> Regards<br>

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Replies (1)
King Price Insurance
King Price Insurance's reply19 Apr 2016, 17:12
Official
Hello SVR33,

Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.

We note your complaint and can assure you that the matter will be adressed in the appropriate way and the sales person will not contact you in the future again.


Royal regards

The kings court