NN
Nikiwe N
1 reviews | Active since Apr 2010
26 Feb 2016, 14:34
Bad attitude
Tried calling the claims department wanting to log a claim but the service I received was bad, i kept on saying hello and the consultant kept quiet as if she cant hear me. this is frustrating i mean really i pay my policy every month. this is not the first experiencing bad service from king price . can someone call me urgently
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King Price Insurance's replyOfficial
26 Feb 2016, 16:53Hello nndlozi,
Please accept our sincere apologies for your bad experience. We strive to make our clients smile, and we take it very seriously when we don't.
Our claims department has been in contact to assist in registering the claim and explaining the way forward. The negative experience was due to issues with our phone lines, this has been corrected. Thank you for your patience and understanding.
Royal regards
The kings court
Please accept our sincere apologies for your bad experience. We strive to make our clients smile, and we take it very seriously when we don't.
Our claims department has been in contact to assist in registering the claim and explaining the way forward. The negative experience was due to issues with our phone lines, this has been corrected. Thank you for your patience and understanding.
Royal regards
The kings court
King Price Insurance's reply26 Feb 2016, 16:53
Official
Hello nndlozi,
Please accept our sincere apologies for your bad experience. We strive to make our clients smile, and we take it very seriously when we don't.
Our claims department has been in contact to assist in registering the claim and explaining the way forward. The negative experience was due to issues with our phone lines, this has been corrected. Thank you for your patience and understanding.
Royal regards
The kings court
Please accept our sincere apologies for your bad experience. We strive to make our clients smile, and we take it very seriously when we don't.
Our claims department has been in contact to assist in registering the claim and explaining the way forward. The negative experience was due to issues with our phone lines, this has been corrected. Thank you for your patience and understanding.
Royal regards
The kings court