1 reviews | Active since Jan 2017
Bad
<p>Good Morning</p> <p>I moved from my insurance to King price on the 25 December 2016 and they Debited my primium and Joining fee and Pro-rata. They didn't tell me anout the pro-rata payment. I told him that as far as i know they were not supposed to debit the pro-rata cause according to me the insurance covers me from 25-25 cause i gave them permision to debit on the 25th of every month. I called him after those debits and he said the are not going to be able to pay me the pro-rata amount, they can pay back joining fees. He promised that i will get my money on the 31 of December even now am still waiting for my money. I called him in January idont know how many time and DOLOLO. Now his not answering my calls anymore. You know what today am going to call my previous loyal insurance and ask them if i can come back. </p> <p> </p> <p>Regards,</p> <p>TY</p> <p> ********** </p>
Hi Yvette
We’re just so sad to hear about your negative experience. We do our best to give every single client personalised, royal service, and we’re so sorry that we let you down.
Marelda from our client care department has been in contact with you to discuss your concerns and the way forward. Thank you for your patience and understanding.
Royal regards
The kings court
Hi Yvette
We’re just so sad to hear about your negative experience. We do our best to give every single client personalised, royal service, and we’re so sorry that we let you down.
Marelda from our client care department has been in contact with you to discuss your concerns and the way forward. Thank you for your patience and understanding.
Royal regards
The kings court
