SM
Sello M

1 reviews | Active since Jun 2019

08 Apr 2025, 14:25

Back call center service.

Been member of STAGEN INSURANCE since 2013 before it was African bank,now KING PRICE took over with no formal communication , called KING PRICE call center was on hold for 37 minutes till opt call back service .it’s now five days still waiting for their CALL BACK service.this afternoon then called was again on hold for 45 minutes.service is bad.

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Replies (1)
King Price Insurance
King Price Insurance's reply08 Apr 2025, 14:56
Official
Hi Sello,

Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Your concerns have been sent to King Price Life for urgent attention.

Royal regards,
The King's Court