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Mboye M

1 reviews | Active since May 2024

10 May 2024, 06:37

AWFUL INSURANCE!

I made a claim in March due to damage on my vehicle on the N4. Instead of investigating the crime scene, they chose to investigate me and gave me an ultimatum that I either provide them with confidential documents or I need to withdraw my claim.

I eventually withdrew my claim because I won’t be bul**** by an insurance and subsequent to that, I cancelled my policy with them. However, they lost my front bumper tow cover. I’ve asked them to deliver my front bumper tow cover about 3 weeks ago. Till now I’m still waiting! No updates or anything, they just don’t care!

Run away from this insurance! You can’t trust it!

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Replies (1)
King Price Insurance
King Price Insurance's reply10 May 2024, 08:43
Official
We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***