Awesome service.

My experience began with King Price when I got a call from them on Thursday, July 09. I was transferred to one of their retention staff, a Ms Laiyekinne Morris, and since I don't like dealing with insurance companies, especially their retention, I hoped that it was going to go quickly. To my surprise, she spent at least 45 minutes talking to me, allowing me to talk to her about everything and anything. I always had other insurers call me, and all they spoke was insurance. Working for Amazon call center, I even told her that she reminded me of her, and the way I dealt with my clients. It was the most pleasant conversation I had with an insurer, as I admired her customer skills, patience and mannerism on the call. Her voice projected her awesome service rendered, and actually pursauded me in consider keeping the policy, despite me been hell bent in cancelling it. She was knowledgeable about the policy, explaining to me in greater depth about the policy, hence the consideration of me keeping it. Unfortunately, my existing insurer and I negotiated an excellent premium, the ultimate reason why I chose that policy, and with my risk portfolio longer with them, decided to stay there. It was an absolute pleasure in dealing with her. I rate her service 11out of 10. Hands on. Management should be on the books for her.