AWEFUL SERVICE FROM KING PRICE - SHOCKING SERVICE

NEVER NEVER take out insurance with King Price - they are dishonest, ********* and will ALWAYS try their utmost NOT to pay your claim. I had TWO MOST HORRIFIC experiences with them and it happens to be the ONLY two times that I claimed before terminating my contract. The first time it was Fuel sensors that had to be replaced. I distinctly remembered the initial discussion that this was covered and it also said on the policy - engine management systems (sensors). Well - I had to fight and argue and speak to 5 x different persons, eventually insisting on speaking with the Technical Claims Manager before the claim was FINALLY approved after threatening with the Ombudsman claim. Then - a couple of month's back my car's water pump packed up. The first wanted a PHOTOGRAPH of the waterpump and they are NOT paying for pre-assessments. Then - after sending all they wanted - they insisted on a FULL DIAGNOSTIC REPORT - for a MECHANICAL fault?????!! It won't show on the Diagnostic report and I could not drive my car because the water disappeared. Then the Diagnostic report showed that my turbo is underboosting - something I did NOT claim for because there was nothing wrong with my car's everyday performance. You know that they INSISTED that I now have to have the turbo either reconditioned or replaced and that the WATERPUMP claim will now be deducted from the TURBO BOOSTER section. I REFUSED to claim for the TURBO BOOSTER - there was nothing wrong with it. Their TECHNICAL MANAGER had the ODACITY to call me to ********* me with - "if I don't want to claim for the TURBO BOOSTER" they are not going to repair my WATER PUMP unless I sign a form to say that they will NEVER be held liale for the Turbo Booster - what a bunch of ******!!!!!!! Please READ the fine print of the policy - they are underhanded and whenever you try to claim - it is a NIGHTMARE to get anything approved!