Awaiting a Claim to be processed for 2 Weeks!

With numerous attempts to get a hold of King Price with regards to my Tyre&Rim claim, i have now grown impatient and annoyed at he fact that i have received no help and no answers within 14 days,with all pictures/documentation being sent, one would think a speedy service will pursue, unfortunately the same excuses have been giving such as, "We are understaffed and we will call you back/you will hear from us latest today"

It may seem petty that one has to argue to get 1 rim and 1 tyre fixed but the safety of you and your new born child comes first, one cannot drive with THREE 18" wheels and one 14" wheel throwing the balance and wheel alignmemt completely off.

I am writing this in hopes to get actual help and not false hope, there is no use paying for extra services if you have to continuously beg for results!