LB
Liesl B

1 reviews | Active since Aug 2015

12 Aug 2015, 10:48

asking for a quotation

I emailed them for just quote. But walked away with a contract. Remano was so friendly and in a happy mood that he got me in a happy mood and I decided to take the insurance. Well done \prince charming""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;880474;754;14;2;0;1;0;0;2;15/08/21 17:49;488;NULL;15/08/21 11:23;15/08/21 9:41;damaged tablet phone;8,00E+12;Tembisa;***;After I laid a complaint about my tablet being booked for softwear repairs under AG telkom tablets on the 5 May. After receiving calls from hellopeter and customer care, Jet employee phoned me saying that her manager says I must go collect my phone from their store cause they dont have a place to keep it, this is now a responce I get from them after my battery has a damaged battery after being locked in a drawer of their store for 3 months. I am being told my phone is unfixable cause that battery is damaged and it happened at their shop but now I must take responsibility. THIS IS NOT OVER I AM REPORTING THE MATTER TO HERALD CAUSE THIS IS A RIPOFF.MY PHONE HAD A GOOD CONDITION WHEN I LEFT IT A JET PIER 14 AND NOW I MUST BUY A NEW ONE DUE TO THEIR NEGLIGENCE. I ASKED THEM TO FIX MY BATTERY AND GIVE ME MY PHONE I WILL TAKE IT ELSE WHERE FOR SOFT WEAR BUT THEY PHONED ME WITH AN ATTITIUDE. I AM NOT FIXING A BATTERY THAT I DIDNT DAMAGE, JET MUST KNOW HOW TO COMMUNICATE SUCH MATTERS WITH THEIR CUSTOMERS ...I WILL NEVER ADVICE PEOPLE TO SHOP AT JET PIER 14 ESPECIALLY ON THE CELL PHONE DEPARTMENT. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;883931;893260;16;2;0;1;0;0;2;15/08/25 15:48;488;4;15/08/25 9:37;15/08/25 7:40;Still no answer;A***;;***;Still no feedback regarding my complaint posted 2 weeks ago. MTN must have the worst service ever.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;874945;700685;38;2;0;1;0;0;2;15/08/27 13:24;488;NULL;15/08/27 7:02;15/08/27 5:16;Worst ISP;8,11E+12;Line Manager;***;Good morning<br> <br> I have been having internet connectivity issues after changing back from a 10mb line to a 6mb line and then to a 4mb (the4mb line was my standard line). I requested for an upgrade to a faster line speed after checking on the Telkom website it showed that my area can accommodate 10mb after talking to a Mweb representative a was assured that this will be fine SAD to say it was not so I was bumped down to 6mb still had the same issues then bumped back to 4mb line since this its just been the same problem over and over. I have to reboot my adsl modem at least 5-10 times a day just to get connectivity not to mention downloading anything. I have launched several complaints with MWEB to no avail they shift the blame to Telkom and then nothing gets done. After speaking to a line manager I was told that they cant do anything and that I THE CONSUMER must just bear with it. Now how is that for service I must say MWEB is the worst ISP that I have dealt with and this coming from a IT specialist.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;893158;695150;9;5;0;1;0;0;5;15/09/08 16:25;488;NULL;15/09/08 10:10;15/09/08 8:17;Great service;***;Zelda;;Friendly great service;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;605599;720645;14;2;0;1;0;0;2;15/09/09 14:29;488;NULL;15/09/09 8:10;15/09/09 6:21;frustrated with ****ty client service;1,20E+16;unknown;***;I have now on numerous occasions, tried to make contact with the TFG group regarding my account, with regards to the Club fees and Magazine fees debited on the account. I DO NOT WANT this magazines and I have now tried for almost 4 weeks to cancel this. I have spoken to a consultant and manager and was informed that I will be contacted again regarding this matter. I have settled the account in August 2015. <br> <br> I have been threatened by the institution that if I do not make payment of the balance, of which same is less than R80.00, actions will be instituted against me. <br> <br> I do not want to be subscribed to this magazine and club fee nonsense and I have numerous times, as indicated above, tried to cancel it. I also requested an electronic statement as I no longer need to receive the magazine and statement by post. <br> If you do not respond to now my last attempt, I will take this matter further. <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;632208;603;14;2;0;1;0;0;2;15/09/10 16:43;488;NULL;15/09/04 10:08;15/09/09 8:35;Phone malfunctions after 7 months ;5,81E+12;CNA Northgate;***;I purchased the Lumia 530 from Cna Northgate Mall on 17 March 2015.The warranty of the phone is 24 months.<br> <br> The phone froze and after switching on and off for two days to restart the phone .<br> I then tried to remove the sim to put it into another phone so that I could at least use make calls.I tried opening the phone and I followed the instruction which said I should use my nails to open the phone.This was not effective ,unless I wanted broken nails.Because it was so difficult I used the tip of the small knife to lift the part on the top part of the screen.The screen cracked although the phone was already frozen before this happened.The screen would not have cracked had it not been so difficult to open the device .The result is that according to the supplier the warranty falls away due to the cracked screen.My argument is that if it was not so difficult to open the device the screen would not have cracked.Secondly the device was already mulfunctioning before the screen cracked and therefore the warranty should still be valid.I do intend taking up this issue with the Consumer protection tribunal for assessment.I used to believe that Nokia was one of the best brands,but not any more;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;893865;704391;9;5;0;1;0;0;5;15/09/09 20:20;488;NULL;15/09/09 14:02;15/09/09 12:12;Execellent customers service, Petience, Profesiona;***5;Maitumelo;***;Execellent customers service, Petience, Profesional;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;544357;1076;14;2;0;1;0;0;2;15/09/15 14:45;488;NULL;15/09/15 8:32;15/09/15 6:37;No Free Gift as promised;8,41E+12;;***;I ordered at home choice since they had a special where you but a duvet set and get a 3piece jenna duvet set free, i placed and order in early August and last week i went to pick up my order form the post office and the Jenna duvet set was nowhere to be seen, i called them and they said they were out of stock but they did not bother to call me and explain this to me, i find it very unprofessional and i will not be placing any orders with them again.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;735742;26;9;5;0;1;0;0;5;15/09/16 14:42;488;NULL;15/09/16 8:25;15/09/16 6:34;Now THAT'S what i call service!!!;7,71E+12;Luyanda Sibeko;***;Thank you Luyanda for helping me process my claim so quickly!<br> <br> My wife's phone was ****** this week so i called Outsurance to report it that afternoon at around 3pm.<br> The next morning, i received a phone call back from Luyanda to say that my claim was successful and that the money would be deposited into my account before the end of the week.<br> <br> What an absolute pleasure to deal with!!!<br> <br> So happy to be a client of Outsurance!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;892804;624;4;2;0;1;0;0;2;15/09/30 16:20;488;NULL;15/09/30 9:58;15/09/30 8:12;Samsung passing the buck onto vodacom;9,11E+12;Nikesh;***;This is my second post, my original post was 3 weeks ago. In 3 weeks absolutely nothing was done. After my nightmare experience with the S6 edge. Had to be repaired 3 times and replaced, thereafter still wasn't working. (Just a really poorly designed phone it seems). Over 10 people had the same problem in the waiting lines. After 4 months of petrol wasted, time wasted and dealing with reluctance to do anything other than refund. Eventually Samsung agreed to give a Credit Note to Vodacom.<br> <br> Nikesh (From Samsung - Refund Manager) was very polite and promised to sort out the issue swiftly when I posted on here the first time. It has been 3 weeks and absolutely no progress has been made. Being polite and friendly does not excuse poor service. It took him 2 weeks to just find out what the process is for the return to happen because he was insisting that Vodacom must fill out some returns form that he or Vodacom does not have. (Wasting time). Only Samsung stand to lose and Vodacom has been showing me emails and called him while is was there and he has been lying at every turn. When I want to speak to HIS supervisor I get advised he does not have 1. On my previous post, blaming vodacom;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;328940;704391;9;2;1;1;5;3;5;15/10/05 17:09;488;1;15/10/01 10:46;15/10/01 9:01;Change of conditions to a policy;7,11E+12;call centre;***;Good day, I contacted Mi way for a review of my insurance as I had received a competitive quote and as I had received good service from Mi way for the 6 years I have been with them. This morning I received a call inquiring if I have installed the new immobilizer to one of my vehicles. I informed the agent that the car is fitted with the ORIGINAL Factory fitted immobilizers as it has been for the whole time it has been insured by Miway!!!!! he informed that the system showed it had a tracker install. This vehicle has not had a tracker active on this vehicle while been insured by Miway as it was not required when the policy at time of insuring the vehicle!!! I do not plan on changing the immobilizer as this vehicle has been ensured under these conditions all along. I have been informed that my vehicle is now not covered for theft. Due to this poor pathetic service i am contacting the insurer that gave me the competitive quote to re insure my belongings.!!! Miway will be receiving notice of cancellation shortly!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;202453;893260;16;2;0;1;0;0;2;15/10/01 19:53;488;NULL;15/10/01 13:41;15/10/01 11:45;Bad customer service;8,11E+12;;***;I'm trying to change from a corporate customer to a retail customer so that I can upgrade my contract.<br> <br> The call centre supp**** a number that doesn't work. ***.<br> <br> How do I go about in getting it changed? ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;902724;704391;9;5;0;1;0;0;5;15/10/05 17:30;488;NULL;15/10/05 11:16;15/10/05 9:22;CALL CENTRE EFFICIENCY;***2;MAGGY K;***;Maggy assisted me with regards to my enquiry of insuring my household items and tablet, she was very helpful and friendly, her personality is open and assisted me with my enquiry. <br> <br> I am very impressed with her open personality, helpfulness and kind voice. it was a pleasure to talk to her. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;798840;893260;16;2;0;1;0;0;2;15/10/20 12:07;488;NULL;15/10/17 5:51;15/10/17 3:59;DISAPPEARING DATA AND AIRTIME;8,71E+12;;***;About 2 or 3 weeks ago, I noticed that my airtime and data were being used up too quickly. l then decided to buy airtime and monitor the usage. Hardly 2 hours, the airtime and data were depleted at the same time. I had never made a call or logged into social media. I called MTN and they said I have some unknown subscription which I have since deregistered, Yet, the problem still persists. <br> I was told they would investigate and let me know after 7 working days and I still don't have any answers. In the last week I've spent way too much on airtime and data and what annoys me the most tis that they make look like I'm the problem and they won't say that they are experiencing problem with the network and I'm not the only one complaining of this, ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;910944;188;16;2;0;0;0;0;2;15/11/02 22:05;488;NULL;15/11/02 15:51;15/11/02 13:57;No feedback from complaint;8,40E+12;;***;Dear Cell C,<br> <br> Regarding Incident: ***<br> <br> What the hell is going on? I haven't heard back from you regarding my complaint. You can't make a big error on a client's account and then try to ignore it<br> <br> It's been a week, please fix it<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;668983;748797;9;2;0;1;0;0;2;15/11/12 16:15;488;NULL;15/11/12 9:49;15/11/12 8:07;Beware of Virgin Ins...Claim delayed, no updates.;***;Mirriam Mamabolo;***;Hi Virgin Insurance,<br> <br> My commercial vehicle has been involved in an accident on the 3rd of Oct 2015. The lady tasked to resolve Business Insurance claims (Mirriam Mamabolo) has been promising to get back to me on the 3rd, latest 4th Nov 2015. Today is the 12th Nov 2015, and no update. no sms. no nothing. To make matters worse, nowadays she doesn't even answer her phone. Beginning of November, I paid a premium for a car that has been written off (which i believe is unfair). I'm really disappointed in how long you take your own time when processing claims, especially when no one is even communicating with you. I was about to give you my fleet to cover, but i don't trust you anymore. <br> <br> Disgruntled Client,;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;918001;704391;9;5;0;1;0;0;5;15/11/13 16:30;488;NULL;15/11/13 10:11;15/11/13 8:22;great service;8,71E+12;dibuseng;***;I wnt to cancel the contract ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;905531;704391;9;5;0;1;0;0;5;15/11/18 16:40;488;NULL;15/11/18 10:28;15/11/18 8:32;outstanding attitude;8,10E+12;Ramasela;***;she has a great personality and willing to go an extra mile.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;920179;540;1;2;0;1;0;0;2;15/11/19 16:34;488;NULL;15/11/19 9:56;15/11/19 8:26;Credit blocked ;8,01E+12;Pume;***;Late August I filed a dispute which was only resolved now in November 17th and due to this my card was blocked. No nobody informed me and nobody got back to me with feedback .I had to keep calling and visited the Phoenix branch on a regular basis. The manager there was not helpful, even their receptionist Ronel seems clueless. Now the call centres that was handling issues were just a ****** waste of time. I had to explain my story so many times. I had a bad experience and will not recommend anyone to take up banking in this branch. Now with the card been blocked I had to send my proof of address and ID four times,then again on the 18th. Now I am givenot a new ref no.*** to lift the blockage. So long I have to await just use this card again. Right now I feel like burning this card.Further more in Sept I was regarded has a bad payee because African bank forgot to link by credit card to debit order. Now I look bad within Ncr act. How much of this abuse.....<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;921334;893260;16;2;0;1;0;0;2;15/11/27 16:17;488;NULL;15/11/23 9:34;15/11/23 8:09;Bad service;*** 082;Didn't get her name;***;I had a contract with MTN. After few months left to finish my contract they call me and said they are extending my contract. I didn't understand what are they saying because I still have to pay for those months left. I expected them to send me something in writing so that I will understand and sign for it but they didn't. They keep on deducting my money. I send them an email to tell them to cancelled my contest but nothing has been done. Something that makes me strange is that, before they use to deduct money months end but on this one they don't have exact date. They just go to my account any day they want. I want them to send me my extended contract so that I can see that I agree and I sign for it. I didn't sign anything and I didn't receive anything from them but they are busy with my account. Now I'm not working, I send them an email , no one respond it.<br> <br> Thanks for your bad service<br> Angry customer.<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;786045;893260;16;2;0;1;0;0;2;15/11/23 16:26;488;NULL;15/11/22 9:54;15/11/23 8:18;Bad customer service from Mtn Tzaneen;8,30E+12;Mike;***;My aunt received an sms from MTN saying she can come upgrade her contract as its now due. few days later she went to Tzaneen Mall and spoke to an *********** person called Mike Moloko, who told her she must submit an affidavit and a certified ID. which she did not have but submitted and affidavit and drivers licence to him, he then logged a request and ***** department wanted an ID. HE DID NOT GET BACK TO HER TO LET HER KNOW THEY ARE GOING TO CLOSE THE REQUEST UNTILL ID is submitted. On the 21/11/2015 around 10H00 in the morning she went to the him to submit the ID and he did not give her a Ref number. I called MTN call center using my phone and a rude lady i forgot her name refused to assist saying i must go to the dealer and speak to the manager. On the 22 i went there with my aunt and the same Mike guy was still rude and gave us an old ref number dated 14/11/2015. i then called the call center & managed to speak to a nice lady called Palesa, who then adviced that that ref number is old and invallid. i had to run around look for internet cafe and email the documentss, she logged the querry within 1hr. Even now the Mike guy has not done anythinh. #MTN is falling;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;296333;23;1;2;0;1;0;0;2;15/11/24 14:55;488;NULL;15/11/24 8:35;15/11/24 6:47;OVERDRAFT ARREARS ;***3;CHEQUE ACC;***;My cheque account has been handed over for collection I am very unhappy because I have on several occasions requested for this account to be closed so I know exactly what amount amount I have been handed over for but was told I cannot I made several calls to Nimble, the debt collecting company Std bank handed me over to, I need a proper reconciliation of this account, what I cannot understand and refuse to accept is that in March 2014 I was owing an amount of R16500 and to date I paid a total of R9600 and still have a balance of R14500 THIS IS OUTRAGEOUS!!! I need this sorted out ASAP ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;761522;167;23;2;0;1;0;0;2;15/11/24 15:52;488;NULL;15/11/24 9:36;15/11/24 7:44;Handed over to debt collectors!!!!;7,70E+12;Sandiselwe Mazibuko;***;After much difficulty , I finally managed to terminate my ADT contract in MAY 2015'. 6 Months later I received the ffg sms -<br> Your ADT account has been handed over to Debtsource (Pty)Ltd for collection, please call us to make a payment arrangement. Tel:*** ***<br> <br> ADT - USELESS- UPDATE YOUR SYSTEMS !!!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;608015;793962;16;2;0;1;0;0;2;15/11/28 21:28;488;NULL;15/11/28 15:15;15/11/28 13:20;No feedback;***;Technical;***;I asked call centre to send me a technician to see if line is active in garden flat. A fault was logged for some reason. My number was taken and was said the technician will call me. No one called. Jus got an sms that said fault was resolved. Unacceptable behaviour;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;557697;748599;22;2;0;1;0;0;2;15/12/04 16:23;488;NULL;15/12/04 9:31;15/12/04 8:15;Vitality Challenges;***;;***;i am unable to complete my challenges on the website , hence i cannot earn my points.<br> <br> i contacted the helpdesk , got a ref number *** and nothing more.<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;838916;1076;14;2;0;1;0;0;2;15/12/11 14:42;488;NULL;15/12/10 8:31;15/12/10 6:34;Pay back my money.;8,70E+12;Finance;***;I ordered 2 sets of bedding in October, 1 was delivered. I called to find out why? I was told thrythey are Still waiting for stock, my order will be delivered. A week later I was told the product was out of stock, I should check if I want anything else. I checked and didn't want anything. On the 12th of November I called to request a refund and I was advised it will take 7 days. After 7 days I called again since there was no feedback and I was informed I will receive the funds in my account before the 30th. On the 2nd I still had not received the funds, I called again and I was told it was paid out and I must email my statement to prove I did not receive the funds. I called on the 7th to check if they have received my statement and consultant who assisted me informed me that the funds were not released and it will take 3 days to pay out. Today is the 10th.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;325180;827434;6;2;0;1;0;0;2;15/12/18 15:58;488;NULL;15/12/10 9:42;15/12/10 7:50;SHOCKING SERVICE EVER!!!!;8,21E+12;Gift,Busi and Nondumiso;***;was working for KKS compat group and the company closed down . The company submitted my pension fund documents to NMG for processing my claim in September and till today no comprehensive feedback from you people. Everytime i call i being told that the payment will be authorised by Gift in 48 hours but its been months now. Everytime I call i am being told that Gift needs to do the authorisation, or i am being told that Gift is on lunch or on leave.<br> <br> I AM SICK OF THIS GAME YOU PEOPLE ARE PLAYING , PAY MY CLAIM TODAY ! HOW LONG DOES IT TAKE FOR THE PAYMENT TO BE AUTHORISED???<br> I AM SICK OF YOU PEOPLE, DO WHAT YOU SUPPOSED TO DO..<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;929765;893260;16;2;0;1;0;0;2;15/12/21 22:36;488;NULL;15/12/13 16:12;15/12/13 14:28;Complaint;9,21E+12;;***;On the 12th of December I received my monthly data and airtime. Upon receiving this I received 275mb free data. For 48 hours. My phone says I used 192mb of data so far. I go to look at my account and I have 182mb left after receiving 500mb as standard and an extra 275mb free for 48 hours. So I had in total 775mb and only used 192mb how on earth am I left with 182mb this is unbelievable I have had countless situations like this. How is this possible ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;171366;688486;14;2;1;1;5;3;5;15/12/14 18:12;488;1;15/12/14 11:51;15/12/14 10:04;No Guarantee on Games ?;7,61E+12;Moletshane;***;I purchased a I Play Game Pro on 27/9 2015 for my son's birthday. The buttons on the game have started to malfunction a week ago. The game is not even 3 months old. I went back to Verimark only to be informed that their are no guarantees on games. I was not informed of this during my purchase. Who will buy a product if there is no guarantee !! The 15 day money back guarantee is only for manufacture fault. If the product malfunctions in 20 days time then you as the consumer need to carry the loss. This is unacceptable. Section 56 of the Consumer Protection Act clearly states that I have a 6 month warranty as consumer irrespective of any store policy. I have purchased previous goods from Verimark due to their customer service and warranty policies. Should Verimark enforce their policy on games this would have been my last purchase at Verimark. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;218954;373;15;5;0;1;0;0;5;16/01/05 15:13;488;NULL;16/01/02 8:59;16/01/02 7:05;Best iv had in a long time.;;Aceman;***;I really hope this gets to the people involved. My husband and i went for breakfast at this wimpy. We were seated quickly and served immidiately. Our drinks couldnt have taken more than 2 mins to get to us and then 5 mins later we ordered food. I had the mega breakfast and my husband had the best of both. Our food took no more than 10 mins and everythig was perfect. My eggs were exactly right and i had asked for the bacon to be crispy which it was. We were never neglected and even pur bill came very quickly. This is the nest experience we have had at a wimpy in a very very long time. Thank you. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;731338;23;1;2;0;1;0;0;2;16/01/05 16:19;488;NULL;16/01/05 10:05;16/01/05 8:11;Incompetant;8,70E+12;;***;So I cannot handle this stupid bank anymore. This is my 3rd complaint in 3 months. This time, my ABSA vehicle debit order keeps returning. This is now the second month that this has happened, despite there being more, much MORE funds available in my account. This is having an impact on my credit records as well as being a hassle as I have to make alternative arrangements with ABSA to have them debit again. *** is going on!!! I am at work and cannot get to a branch. Your call centre is a waiste of time. There is absolutely no response to secure messages, All I want is for someone to sort this latest query out, and then I have now had enough of this bank, I will be moving to FNB as soon as this is sorted. I cannot even convey in this complaint how frustrated I am, because it is one thing apon the other and I constantly have a issue that is never my own doing. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;939667;30;9;2;0;1;0;0;2;16/01/14 15:03;488;NULL;16/01/14 7:45;16/01/14 6:55;No feedback given on insurance claim;*** 083;;***;On the 9th of December 2015, someone broke into my wife's car and my GPS device was ******. I logged the claim with Katlego Galane. On the 30th of December I received a call from a lady (I was driving at the time and unable to take details) informing me that I will be payed out a sum of R950. I enquired how this is possible seeing as that the GPS was a specified portable device insured for R5000? She rep**** that the maximum amount that can be claimed for valuables ****** from a car is R1700, taking the excess into account, brings down the total to R950. I explained to the lady that I knew what the total claimable amount was for valuables ****** from a car, and that the GPS device and numerous other valuables portable devices were specified items for solely this reason. The lady said that she was confused and unsure what to do next and told me that she would have a senior person phone me back to resolve the issue. Unfortunately to date, I have not received any feedback from an A&G representative. I have been a loyal paying customer for the last five years, and feel that such treatment is unwarranted. I am at the point of cancelling my policy and finding a new insurance broker.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;939375;859558;31;2;0;1;0;0;2;16/01/14 16:11;488;NULL;16/01/14 9:29;16/01/14 8:03;Bad service and not resolving my problem;LPA 5395;Bronwen Forbes;***;I Contacted LPA and told them I cannot afford to pay the premiums anymore as i am over indebted. <br> I did not even took the free week holiday they promised me. They requested lots of funny documents to attend to my query. I had to supply the following:<br> <br> 1. latest 6 months bank statements of all bank accounts reflecting transaction history for the period.<br> statements must be bank stamped.<br> <br> 2. proof of income for both parties<br> <br> 3. detailed list of your monthly household expenses<br> <br> 4. Supporting documentation for the above said expenses as per your spreadsheet (above).<br> <br> 5. Marriage Certificate.<br> <br> 6. Latest income tax return.<br> <br> The lady I dealt with by the name of Bronwen Forbes was too rude to me and she told me I cannot just get out of the contract though there were no goods supp**** and I was just throwing my money at them.<br> also the list of documents they require from you is too much unrealistic and I think is the way of discouraging you to go ahead with your problem.<br> I would suggest to other people not to fall into this kind of trap as I feel their promises are too much unrealistic.<br> Please people out there never ever subscribe to LPA as they are ******.<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;896272;706283;16;2;0;1;0;0;2;16/01/21 15:20;488;NULL;16/01/20 8:36;16/01/20 7:12;No Service Neotel;R758_349 ;;***;We currently rent telephone landlines through Neotel for our business.The lines have not been working for 2 weeks and Neotel refuse to take any responsibility.They pass us onto Altech Autpage who have no record of us.<br> You then phone the Head Office number to talk to someone in authority and the phone is not answered and after ringing for some 3 minutes the call is cut off on Neotel's side!!!<br> This happens 4 times in a row and when you FINALLY get through and ask to speak to the MD you are routed back to the useless call centre that cannot do anything.<br> Asking why my phone call was cut off 4 times in a row I was told by Agnes on the that she was busy!!!<br> What absolute bad bad service with no regard for any customer service.<br> <br> When you finally get through to a supervisor in the call centre he then tells you that you have to deal with Altech Autopage.<br> I explain to him that we have no contract with Autopage and that when we phone them they have no record of us and I suggest that he do his job and follow up with Autopage.<br> The reason we switched some of our telephone lines to Neotel was due to the extremely bad service form Telkom.Well guess what - Neotel is in the same league!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;942712;711328;9;5;0;1;0;0;5;16/01/22 16:32;488;NULL;16/01/22 10:10;16/01/22 8:24;Excellent Service;OAK***;Maryse Elliot;;Thanks Maryse for assisting me on the claim regarding my windscreen replacement. I was happy with outcome of the follow-up as arranged. I got call from the supplier and all has been arranged for the replacement. The service was good and once again thank you. I will also recommend your service to anyone needing help just like I did.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;208565;36;15;5;0;1;0;0;5;16/01/27 13:34;488;NULL;16/01/21 18:00;16/01/26 5:26;Best Spur in South Africa;;Tucson Spur, Elarduspark;;I went to the Tucson Spur in Elarduspark last week and we received excellent service from our waiter and the manager on duty. I ordered the char grilled rump steak and its the best steak I've had at any restaurant. thank you for the great service and food!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;752499;741939;17;2;0;1;0;0;2;16/01/27 15:03;488;NULL;16/01/27 8:51;16/01/27 6:55;Here again - Permit Delay now 16 Months!!!;;;;Please refer to my previous log that I did on 8 October 2015.<br> <br> I am still waiting to hear what is going on with the work permit and now since 2014.<br> <br> Please refer to the link below and to my previous log.<br> <br> http://hellopeter.com/vfs-global/complaints/permit-delay-over-a-year-***;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;814800;188;16;2;0;1;0;0;2;15/02/11 8:59;487;NULL;15/02/11 2:21;15/02/11 0:52;Cell C failing their clients. Terrible services;9,01E+12;Repairs Department;***;On 10 May 2014 I took out a cell phone contract with cell c. A Hiawei ascend p6. The phone was great but in a month's time I started noticing the back of the phone buldging out, the battery over heating and battery life was really short. I took the phone to cell c mimosa where it was booked in. I wasn't given a loan phone because they said I'm a \cheap\"" customer. A week later I was given a new handset. A month later the very same handset have me the very same problems. I booked the phone in at mimosa. This became a vicious cycle. I then asked for a different brand of device. Where I was told that it was possible but still I'm being given the same huawei when I've booked it for more than 5 times. I am practically phone less because my phone has been in and out of the repair center. I hardly use that phone for a month. Now I'm stuck with a phone that's not durable. What am I paying for then if I'm still phone less 10 months later? I want another brand or device for the same value or else cancel your contract! I've been patient for so long. You can't treat people like this. I am struggling!!!??? cell c services are poor. They are worse than tuck shop services!"""

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Replies (1)
King Price Insurance
King Price Insurance's reply12 Aug 2015, 16:56
Official
Hello LieslBarnard8306,

it's our pleasure to do whatever it takes to give you the royal service you deserve. We happen to think that our clients are king, so your wish is always our command!

Thank you so much for the great feedback, it helps to keep us whistling while we work.

Royal regards,

The king and his court