Appauling Service - Do better

On the 14th of December I requested hastened roadside assistance and specified the following: 1. It was late (after 9pm), 2. I am female, and 3. Was alone and felt unsafe while standing along the N1 south. I was left to wait for over an hour in the dark without either King Price or their towing service provider communicating or checking up on me. I later voiced my complaints on twitter and wow, still no response. This is NOT the type of dismal service I expect when I pay my monthly premiums and on time. Consider my policy cancelled.